{"id":657,"date":"2025-03-20T09:25:31","date_gmt":"2025-03-20T09:25:31","guid":{"rendered":"http:\/\/localhost\/glozin\/?page_id=657"},"modified":"2026-01-30T02:14:16","modified_gmt":"2026-01-30T02:14:16","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/meuoculos.net\/en\/faq-2\/","title":{"rendered":"Perguntas Frequentes – FAQ"},"content":{"rendered":"
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\n\t\t\t\t\tAtendimento\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tSe voc\u00ea tiver um problema ou d\u00favida que exija assist\u00eancia imediata, clique no bot\u00e3o abaixo para conversar ao vivo com um representante do Servi\u00e7o de Atendimento ao Cliente.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\tFalar com suporte<\/span>\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo comprar \u00f3culos com grau pelo site?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Verifique se sua receita est\u00e1 v\u00e1lida (at\u00e9 6 meses), escolha a arma\u00e7\u00e3o, selecione a op\u00e7\u00e3o \u201cCom grau\u201d<\/strong>, anexe a receita ou envie depois, escolha as lentes e finalize a compra seguindo as instru\u00e7\u00f5es do site.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso comprar \u00f3culos com grau com receita vencida?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
N\u00e3o. Para garantir a qualidade das lentes e a precis\u00e3o do grau, a receita precisa estar dentro do prazo de validade de at\u00e9 6 meses.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuais tipos de grau o site atende?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Atualmente, atendemos pedidos de Vis\u00e3o Simples e Lentes Multifocais<\/strong>, conforme disponibilidade informada no site.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOs pre\u00e7os do site s\u00e3o diferentes?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Sim. Os valores exibidos no site s\u00e3o exclusivos para compras online e podem variar conforme campanhas e promo\u00e7\u00f5es.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO Meu \u00d3culos realiza exame de vista?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
N\u00e3o realizamos exames de vista. Recomendamos que voc\u00ea procure um oftalmologista de sua confian\u00e7a antes de comprar \u00f3culos com grau.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tEm quanto tempo meus \u00f3culos ficam prontos?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Ap\u00f3s a confirma\u00e7\u00e3o do pagamento e envio da receita, o pedido entra em produ\u00e7\u00e3o. Assim que for enviado, voc\u00ea receber\u00e1 o c\u00f3digo de rastreamento por e-mail.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuais s\u00e3o as formas de pagamento?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Aceitamos PIX, boleto banc\u00e1rio e cart\u00e3o de cr\u00e9dito<\/strong>. As condi\u00e7\u00f5es podem variar conforme a forma escolhida.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso trocar ou devolver meu pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Sim. Compras realizadas pelo site podem ser devolvidas em at\u00e9 7 dias corridos ap\u00f3s o recebimento<\/strong>, conforme nossa pol\u00edtica de troca e devolu\u00e7\u00e3o.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo funciona o cancelamento do pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O cancelamento pode ser solicitado conforme a pol\u00edtica vigente. O prazo de estorno varia de acordo com a forma de pagamento utilizada.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOs produtos t\u00eam garantia?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. Todos os produtos possuem garantia legal de 90 dias<\/strong> contra defeitos de fabrica\u00e7\u00e3o.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tE se eu n\u00e3o me adaptar ao grau?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O per\u00edodo m\u00e9dio de adapta\u00e7\u00e3o \u00e9 de at\u00e9 30 dias<\/strong>. Caso o desconforto continue, indicamos consultar um oftalmologista para reavaliar a receita.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n

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    \n\t\t\t <\/ul>\n <\/div>","protected":false},"excerpt":{"rendered":"

    Atendimento Se voc\u00ea tiver um problema ou d\u00favida que exija assist\u00eancia imediata, clique no bot\u00e3o abaixo para conversar ao vivo com um representante do Servi\u00e7o de Atendimento ao Cliente. Falar com suporte Como comprar \u00f3culos com grau pelo site? Verifique se sua receita est\u00e1 v\u00e1lida (at\u00e9 6 meses), escolha a arma\u00e7\u00e3o, selecione a op\u00e7\u00e3o \u201cCom […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-657","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/pages\/657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/comments?post=657"}],"version-history":[{"count":20,"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/pages\/657\/revisions"}],"predecessor-version":[{"id":1000477,"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/pages\/657\/revisions\/1000477"}],"wp:attachment":[{"href":"https:\/\/meuoculos.net\/en\/wp-json\/wp\/v2\/media?parent=657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}